These rules of accommodation in hotel are general and can vary by room type. Please check the room description.
|Reservation cancellation||24 hours or more prior to arrival the cancellation is free. Cancellations less than 24 hours, subject to fine equal to the cost of one night for each reserved room.|
|Children||Children under 10 years stay free of charge.|
|Pets||Pets are not allowed.|
|Accepted credit cards||Amex, Maestro, Visa, Euro/Mastercard, Diners Club|
|Guarantee||The reservation is guaranteed with a cashless form of payment, if there deposit, as well as in the provision of data of a credit card (pre-made at the cost of one day). In all other cases, the reservation is considered ungarranted. The hotel may cancel the booking ungarranted.|
|Extra beds||The rate for additional person in room 8500,00 tenge (including breakfast). The cost of an extra bed 5000.00 in tenge|
Booking procedure is absolutely secure. All personal data is encrypted and will be processed in a secure way. Your personal information will only be used for your booking.